References
Berkman, N. D., Sheridan, S. L., Donahue, K. E., Halpern, D. J., & Crotty, K. (2011). Low health literacy and health outcomes: An updated systematic review. Annals of Internal Medicine, 155(2), 97–107. https://doi.org/10.7326/0003-4819-155-2-201107190-00005
Betancourt, J. R., Green, A. R., Carrillo, J. E., & Ananeh‑Firempong, O. (2003). Defining cultural competence: A practical framework for addressing racial/ethnic disparities in health and health care. Public Health Reports, 118(4), 293–302. https://doi.org/10.1093/phr/118.4.293
Castro, C. M., Wilson, C., Wang, F., & Schillinger, D. (2007). Babel babble: Physicians’ use of unclarified medical jargon with patients. American Journal of Health Behavior, 31(Suppl. 1), 85–95. https://doi.org/10.5555/ajhb.2007.31.supp.s85
Ha Dinh, T. T., Bonner, A., Clark, R., Ramsbotham, J., & Hines, S. (2016). The effectiveness of the teach‑back method on adherence and self‑management in health education for people with chronic disease: A systematic review. JBI Database of Systematic Reviews and Implementation Reports, 14(1), 210–247. https://doi.org/10.11124/jbisrir-2016-2296
Ha, J. F., & Longnecker, N. (2010). Doctor–patient communication: A review. Ochsner Journal, 10(1), 38–43. https://doi.org/10.443/ochjnl.10.1.38
Haggerty, J. L., Roberge, D., Freeman, G. K., & Beaulieu, C. (2013). Experienced continuity of care when patients see multiple clinicians: A qualitative metasummary. Annals of Family Medicine, 11(3), 262–271. https://doi.org/10.1370/afm.1499
Ismail, N., Kbaier, D., Farrell, T., & Kane, A. (2022). The experience of health professionals with misinformation and its impact on their job practice: Qualitative interview study. JMIR Formative Research, 6(11), Article e38794. https://doi.org/10.2196/38794
Rodriguez, K. L., Appelt, C. J., Switzer, G. E., Sonel, A. F., & Arnold, R. M. (2015). Veterans’ decision-making preferences and perceived involvement in care for chronic heart failure. Heart & Lung: The Journal of Acute and Critical Care, 44(3), 219–224. https://doi.org/10.1016/j.hrtlng.2015.03.005
Wilson, E. A. H., Makoul, G., Bojarski, E. A., Bailey, S. C., Waite, K. R., Rapp, D. N., & Wolf, M. S. (2012). Comparative analysis of print and multimedia health materials: A review of the literature. Patient Education and Counseling, 89(1), 7–14. https://doi.org/10.1016/j.pec.2012.06.020
