16 Providing Feedback

How to provide feedback

In the following video, Dr Jane Lee provides some key tips for providing feedback to students.

Providing Feedback on the EPAs (YouTube, 3:30m)

10 Tips for Providing Feedback

  • Choose the best time to provide feedback, this can be immediately after a short practice observation or mutually agreed on for a later time
  • Focus on key areas where the student can improve
  • Use phrases, such as “Can I provide you with some feedback?’ to get the students attention so that they are aware they are receiving feedback on a specific task
  • Frame feedback based on your observations or from the client’s perspective
  • Use a balance of constructive feedback with observations of what the student has done well
  • Choose objective wording, such as “I observed that…”
  • Avoid generalisations
  • Recognise when the student has changed their approach and communicate this as a form of positive reinforcement
  • Prompt the student to reflect on your feedback by asking them their perspective and encourage them to discuss their performance with you
  • Help the student form a plan on how they can improve

Further video resources for clinical educators are available at Building Skills in Clinical Education. These videos have been produced by our colleagues at the School of Health and Rehabilitation Sciences for clinical educators in allied health.

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School of Pharmacy Preceptor Handbook Copyright © 2023 by The University of Queensland is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

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