While on placement, you represent The University of Queensland and the pharmacy profession. You are expected to conduct yourself in a manner consistent with the UQ Student Code of Conduct, as well as any guidelines issued by the Faculty, the professional body, and your placement provider.

Professional Conduct Expectations

You must uphold high standards of professional behaviour at all times. This includes:

• • Engagement & Respect: Treat all patients, staff, and peers with respect and without discrimination. Respect views that differ from your own.
  • Honesty & Integrity: Be honest and trustworthy in all matters. Complete all assessment tasks independently.
  • Workplace Compliance: Abide by all workplace rules, policies, and standard operating procedures of your host organization.
  • Communication: Notify your workplace supervisor immediately of any concerns during the placement, and liaise with the UQ WIL Partnerships Coordinator when necessary. Seek clarification on any policy or directive you find unclear.
  • Health & Safety: Take responsibility for your own health and wellbeing (see Chapter 7 for illness procedures).

Technology, Equipment, and Confidentiality

• • Medical Records: Do not access or view a patient’s medical record, including your own medical record, unless you are directly involved in the patient’s care or the access is specifically authorised as part of an approved data review or audit activity.
  • Mobile Phones: Do not use your mobile phone during placement hours unless explicit permission has been granted by your preceptor.
  • Workplace Equipment: Do not use workplace equipment, computers, or devices unless authorized by your preceptor.
  • Patient Privacy: Respect and strictly protect all confidential patient, client, and commercial information (Detailed confidentiality rules are covered in Chapter 10).
  • Note-taking: You may take brief notes where permitted by your preceptor to assist with your learning, provided no identifying patient information is recorded.

Presentation and Dress Code

You must maintain a professional standard of presentation at all times.

• • Always attend placement in accordance with the required dress code and uniform policy.

Using Your Placement Time Effectively

At times, your preceptor may be occupied with patient care or other mandatory professional responsibilities. It is vital that you take advantage of all learning and development opportunities during these moments.

• • Show Initiative: Use these periods to actively observe pharmacy operations, interact with other healthcare staff, and ask thoughtful questions.
  • Proactive Learning: Seek out appropriate tasks that align with your Entrustable Professional Activities (EPAs) to broaden your understanding of daily pharmacy practice without waiting to be directed.

Guiding Policies

Your behaviour on placement is guided by the University’s overarching policies. Please ensure you are familiar with:

• • The Student Code of Conduct
  • The Supporting Students’ Fitness to Study Policy, which manages cases where a student’s behaviour is inconsistent with expected professional standards or contravenes workplace rules.